ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

The ACT Human Services Blueprint - 2014

Getting Help from Services in the ACT: The Human Services Blueprint [pdf]

The human services system is the network of supports that respond to a person’s needs. This can include services relating to public/social housing, health and wellbeing, education, disability, care and protection and justice.

The way that human services in the ACT are delivered is changing - for the better - under the Human Services Blueprint (the Blueprint). This is a plan, developed by community and government, that will guide how services and supports are provided so that people get the best outcomes for their circumstances.

The Blueprint is a major change that involves many steps and many people. It will take time to introduce completely, and to work well. That’s why the Blueprint has started with three initiatives under the name Better Services:

Local Services Network 
The Gateway
Strengthening Families

For more information about Better Services visit