Communication skills are an essential component of a productive workplace, allowing people to work together cohesively and professionally. Strong communication skills means you can adapt yourself to new and different situations, better understand the behaviour of others, successfully negotiate solutions and avoid and resolve conflict.
Workshops & Seminars
Upcoming workshops, seminars, network events and learning forums we're running are listed here. Find out more about each event and how to register below.
ACTCOSS offers a variety of programs and can tailor them to your organisation. Find out more about our learning and development programs.
Access information about past workshops and seminars.
This training program includes modules on cultural respect, effective communication, past policies and practices that have impacted upon Aboriginal people, and yarning circles on various topics.
The ACT Human Rights Commission is providing free training for the community about ACT discrimination law. This brand new interactive workshop will draw on real-life situations to enhance your understanding.
This workshop is designed to equip emerging and existing Team Leaders and Managers with knowledge and skills that will assist them to create and support a highly effective team.
This workshop is designed to equip emerging and existing Team Leaders and Managers with knowledge and skills in performance management.
Facilitated by the ACT Human Services Registrar of the Quality, Complaints and Regulation branch of Community Services Directorate
This seminar aims to support community organisations to build their capability in identifying and managing their own organisational risk through improved financial acumen.This includes understanding the importance of quality governance structures, financial...
This workshop will explore the context, approaches and skills of fit-for-purpose collaboration as a means of pursuing community outcomes.
For years, it has been ‘the people in IT’ who have had the primary responsibility for ensuring the privacy and overall safety of their organisations digital infrastructure. Those days are long gone. Simply understanding that threats exist but choosing to ‘wait and watch’ is no longer an acceptable strategy. With the current and ever evolving cyber threat landscape, Board now have a greater...
Excellent facilitation skills are fundamental for workplace leadership but not always easy to master. This workshop will provide an understanding of facilitation practice that can be applied in meetings and a range of other forums. The workshop will introduce participants to techniques and approaches that will enable participants to be a confident and effective facilitator.
ACTCOSS is partnering with ANU CSRM to offer an exciting executive education course in February 2018. The aim of this course is to equip participants with fundamental skills to use data effectively - so as to equip participants to inform and evaluate evidence-based practice in the community services sector.
This course will provide participants with the skills, knowledge...
In a constantly changing context, leaders and managers need to be adaptable and creative, and foster these attributes in their teams members as well.
This workshop is designed to equip emerging and existing Team Leaders and Managers with knowledge and resources that will assist them to lead and manage through uncertainty and change.