ACT Home and Community Care-Younger People (HACC-YP) Services for people with an ongoing disability under 65 years, have had capacity issues for over 18 months, with many people not able to access a service they need. This project aimed to map the existing ACT HACC-YP Service System and assess capacity and unmet need. This is in the context of the ACT HACC-YP Program undergoing a review, with current contracts ending June 2016.
The main finding was that during a four week snapshot period, 30 people were identified as not able to access HACC-YP Services due to lack of places.
The research provides credible evidence that the HACC-YP Service System has not only had very limited capacity to accept new clients, but that some services are currently providing many more outputs than what funding covers.
For the majority of those not eligible for the NDIS and not currently receiving a HACC-YP Service, it is highly unlikely that they will access the services that they need and are entitled to without an increase in resources into the service system.