ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

Submission: Consultation Draft - ACT Retail Electricity (Transparency and Comparability) Code Guideline

Publication date: 
August 2021

This submission responds to the Independent Competition and Regulatory Commission’s (ICRC’s) consultation draft of the ACT Retail Electricity (Transparency and Comparability) Code Guideline. ACTCOSS had advocated for the introduction of the Code as an important measure to make it easier for small energy consumers in the ACT to identify electricity offers that better suit their circumstances and are likely to reduce their electricity bills.

In this submission, ACTCOSS’s key recommendation is that the Guideline does not present a barrier to electricity retailers introducing better offer checks and better offer notifications for residential and small business customers during the transitional period.