ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

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Raising the Standard (RTS) Manual

Publication date: 
January 2002

This manual is designed to assist community service organisations achieve continuous improvement in the quality of their work with clients and communities and in management. It consists of 5 sections.

Microsoft Office document icon RTS - Introduction (127.5 KB)

Microsoft Office document icon RTS - Section 1: Good practice standards for community service organisations (237.5 KB)

Microsoft Office document icon RTS - Section 2: Self-assessment and quality planning guide (220 KB)

Microsoft Office document icon RTS - Section 3: Tools to support self-assessment and quality planning (216.5 KB)

Microsoft Office document icon RTS - Section 4: Self-assessment workbook (707 KB)

Microsoft Office document icon RTS - Section 5: Quality improvement plan workbook (148 KB)

Board Member: 
Experienced board member, New / prospective board member, CEO / Executive
Topics: 
ACT community sector context