ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

Assessment and Support Coordinator - Woden Community Service

Woden Community Service

Woden Communituy Service are seeking enthusiastic and positive Assessment and Support Coordinators to provide a holistic assessment of individuals seeking information and support through the OneLink, Canberra’s central intake service. OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.

Work to community-focused values

OneLink is a values-based program, committed to connecting with all people, in particular vulnerable members of our community experiencing homelessness, family and domestic violence and a range of other support needs.

At OneLink you will implement relational and conversational assessment, see people as people, and encourage them to live their best lives through referral and advocacy.

Work in a supportive environment

OneLink is an equal opportunity employer and their work environment reflects the diversity of Australian society. You will be working in a friendly and supportive environment where people and performance are valued. They have developed a highly skilled team that embraces a culture of growth and teamwork.

At OneLink, they work within a trauma informed and strengths based practice maintaining clients at the centre and respecting them as experts in their own lives.

About the Role and Benefits:

  • 2 Positions – One fixed term full time (38 hours/week) and one part time (30 hours per week) to 30 June 2022 with the possibility of an extension, working a 7-day roster including one weekend out of every four
  • Based at Belconnen with travel within ACT to provide outreach services
  • Salary range $83,039 -$86,806 p.a. pro-rata (depending on qualifications and experience)
  • Salary packaging up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year
  • 5 weeks paid annual leave, as well as study and community service leave
  • Nationally recognised Employee Assistance Program (EAP)
  • Ongoing professional development and a supportive team environment

About You

  • Experience working with vulnerable people through case work, referrals and outreach
  • Able to use strengths based practices, person centred approaches and trauma informed practice
  • Accurate and efficient data entry
  • Working with Vulnerable People Registration
  • First Aid Certificate
  • Drivers licence and access to a comprehensively insured vehicle
  • Degree or Diploma Level in relevant discipline area, for example, Social Work, Community Services, Drug and Alcohol, Disability, Mental Health; or Certificate IV with extensive experience in a relevant field (Desirable)

Note: To be eligible for employment, you must have an ACT Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position.

About the organisation

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision is ‘A vibrant and connected community’ achieved through our values of Hope, Community, Integrity and Responsiveness.

WCS provides a wide range of services covering a cross-section of the community from children, families, young people and seniors. Our areas of support include disability, housing and mental health services.  Our areas of support include disability, housing and mental health services.

To apply - If you are interested in joining our Team, please send a current resume to [email protected] and address the following questions (one page each):

  • Outline your skills and experience working in a high paced, busy environment, and
  • Describe your skills and experience in connecting and engaging with people with multiple and complex support needs.

Applications close COB 6 May 2021.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Disability, Mental Health and Aged Care, please visit our website at

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

Applications close: 
Thursday 6 May 2021 - 5:00pm

Prior to submitting your interest they encourage you contact the Jacinta Bishop at the email [email protected].

First posted: 
Thursday 22 April 2021