ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

Recovery Coach - Mental Health Foundation ACT

Mental Health Foundation ACT

Main Responsibilities

Mental Health Foundation ACT is recruiting for a Recovery Coach to work closely with National Disability Insurance Scheme (NDIS) participants and their support networks, to foster hope, build the capacity and resilience of the participants.

Responsibilities include

  • Support participants to develop rapport and support people living with mental health issues.
  • Use capacity building strategies to facilitate the participants goals
  • Research and coordinate effective reasonable supports for necessary needs as set out in the participant’s NDIS plan.
  • Facilitate connection with supports and services, including enhancing support staff and other services’ understanding of recovery orientated support.
  • Development of a person-led recovery support plan with the participant and their support networks.
  • Co-design support approaches and facilitate supported decision making.
  • Link, establish and maintain supports.
  • Collaborate and work in partnership with mental health, health, housing and social welfare services to ensure support responses are integrated.
  • Develop supportive and empowering relationships with people experiencing mental illness, their families, carers and other formal and informal networks.
  • Provide accurate and effective information to people experiencing mental illness, and their family, carers and other formal and informal networks.
  • Assist the participant to identify early warning signs and build relapse prevention plans.
  • Provide coaching supports by clarifying goals and identifying agreed actions, reviewing progress, facilitating reflection, eliciting feedback and exploring options.
  • Keep accurate and timely records of contact with participants including documentation of intake assessment procedures, referrals, NDIS claim sheets and incidents reports.
  • Assist in the supervision and management of Support Workers and Recovery Mentors, including induction, orientation, probation, performance management and staff professional development including appraisals and identification of relevant training opportunities.
  • Promote the MHF with all relevant stakeholders in line with the organisation’s current Strategic Plan.
  • Attend internal and external network and team meetings, mental health sector forums and conferences.
  • Actively participate in organisational Risk Management and Quality Improvement processes.
  • Comply with all MHF policy and procedures.
  • Work as a member of the team sharing relevant knowledge and experience with other program team members.
  • Actively participate in professional development processes including: self-reflection, work evaluation, clinical supervision meetings, training, and staff appraisals.

Selection Criteria


  • Minimum of Certificate IV in Peer Work or Certificate IV Mental Health or other relevant qualifications.
  • Substantial knowledge, skills and experience in the mental health area.
  • Two years’ experience in mental-health related peer-work.
  • Significant experience working with NDIS participants, NDIS service providers and using the MyPlace NDIS portal.
  • Commitment to continue professional development. Peer Recovery Coaches are required to undertake a minimum of 20 hours per year.
  • Demonstrated commitment to promote MHF values, vision, mission and organisation goals.
  • Demonstrated highly developed written, verbal, interpersonal and service collaboration skills including literacy with information and communication technology systems.
  • ACT Working With Vulnerable Peoples Unrestricted Registration.
  • Current Unrestricted Drivers Licence.
  • Use of personal vehicle with comprehensive insurance for work purposes.


  • First Aid qualification
  • Mental Health First Aid qualification

Applications addressing the selection criteria should be sent to [email protected]. Closing date is 14 May 2021.

Applications close: 
Friday 14 May 2021 - 5:00pm

For further information, contact Ellen Mugridge – 0406 377 514.

First posted: 
Thursday 29 April 2021