ACT Council of Social Service Inc.

Justice | Equity | Social Inclusion | Reconciliation

Way Back Support Coordinator - Woden Community Service

Woden Community Service

Fixed Term Full-Time Position (38 Hours/week) – up to December 31st 2019 and expected to be ongoing to December 2020

$68,360 - $71,933 (plus 9.5% super with the ability to salary package up to $15,899)

Woden Community Service, in collaboration with the Capital Health Network, ACT Health, and beyondblue, is offering an exciting opportunity to be part of the Way Back Support Service Team.

The Way Back Support Service (ACT) is a beyondblue initiative funded by ACT Health and the Commonwealth Government. It is designed to support continuity of care by providing non-clinical, assertive outreach, follow-up care and practical support to individuals directly after a suicide attempt.

The position

The primary purpose of the Support Coordinator is to provide non-clinical care and practical support to individuals for up to 12 weeks following a suicide attempt. In particular the Support Coordinator will:

  • Engage participation in The Way Back ACT, with people of all ages at risk of suicide including adolescents and people over 65
  • Provide support to individuals to stay safe and connect with essential services in the first 12 weeks following discharge from hospital after a suicide attempt or a suicidal crisis;
  • Identify needs and link families to appropriate services, resources and supports;
  • Work collaboratively with existing services including hospitals;
  • Complement current service provision by supporting attendance and reducing burden for follow-up care and support.

To be considered for this role you must address the following essential criteria:

  • Demonstrated ability to build supportive and respectful relationships with people experiencing distress, including family members and carers.
  • Demonstrated experience in, and sound understanding of the personal, family and social issues associated with suicidal ideation and attempts, including groups identified to be at increased risk of suicide or experiencing a suicidal crisis.
  • Demonstrated knowledge and experience of person-centred and trauma-informed practices and recovery focused approaches.
  • Demonstrated effective communication skills, knowledge and experience in providing psycho-social outreach to people experiencing suicidality.
  • Experience liaising with service providers including hospitals, mental health services, GPs and community based services and organisations.
  • Competence with technology to co-ordinate client care and to ensure reporting requirements are gathered for governance and contract reporting requirements.
  • Demonstrated ability to work effectively and collaboratively in a small team and a willingness to participate in reflective practice.

A relevant qualification in Mental Health or Social Services with a minimum of one year relevant experience or a Certificate IV in Mental Health with two (2) years relevant experience is required.

How to apply

Please send your cover letter outlining how your skills and experience match the essential criteria and your resume to [email protected] by 5pm on 12 November 2019.

WCS is proud to be an equal opportunity employer. They value diversity and encourage applications from people of all abilities and life experiences. They also encourage Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds.

Applications close: 
Tuesday 12 November 2019 - 5:00pm

If you would like to discuss this vacancy further, please contact Prue Gleeson on (02) 6221 95136 or on 0437 112 483.

First posted: 
Tuesday 29 October 2019